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Live webinar: 15 September, 10 AM

Why Losing 27% of Your Revenue Is Good News

The end of renewal fees isn't a loss to recover from. It's the reason agencies finally have to prove what they're worth.

Section 13 webinar

15 September, 10 AM

Join Goodlord as we unpack why the end of renewal fees is the best thing to happen to agency revenue in years - and what elite agencies are already doing about it.

Hosted by:

David Smith

David Smith

Partner at Bishop & Sewell

David Smith

Partner at Bishop & Sewell

Tom Goodman

Tom Goodman

Managing Director of B2B

Tom Goodman

Managing Director of B2B

Toby Burgess-Smith

Toby Burgess-Smith

Product Owner

Toby Burgess-Smith

Product Owner

Since the Renters' Rights Act came into force, almost all tenancies are now periodic. The renewal moment that used to trigger a rent review, and the 27% of revenue that came with it, is gone. Section 13 is now the only route left to raise rent.

Most agencies are treating this as a hole to patch.

This webinar makes the case that it isn't: renewal fees were passive, invisible revenue landlords barely registered. A well-run Section 13 process is better -  a recurring, portfolio-wide process that puts real, ongoing agent work in front of every landlord, every year.

What you'll learn

Why losing 27% of agency revenue is good news, not a crisis to manage.
The Value Void: why landlords can't see the work agents already do, and what that means for retention.
What elite agencies do differently with Section 13, in their own words - from real Goodlord customers.
The before/after difference an automated Section 13 process makes, for revenue and for retention.
How to talk to Goodlord about automating your own Section 13 process.
Why Section 13, done properly, earns agencies credibility that renewal fees never could.

Watch on demand