Book a demo

About us

Our mission is to provide the best renting experience in the world

Before Goodlord, renting a property was a complicated, time-consuming process for every person involved - agents, tenants and landlords.

There were application forms, referencing forms and contracts that took precious time to complete, sign and file - and changing legislation means that this documentation needs to be constantly updated.

There was little automation or digitisation and, where technology was used, there were multiple systems, which were inefficient and left gaps that could only be processed manually, leaving ample room for human error and no standard procedures, resulting in widespread confusion.

Moreover, the lettings industry was rapidly changing, with the arrival of online competitors, new legislation and the evolving expectations of landlords and tenants.

Agencies needed a more efficient way to manage the lettings process and improve the customer experience, while creating new revenue streams to stay afloat in an increasingly competitive market. That’s where Goodlord comes in...

Tom Mundy, Co-founder and COO of Goodlord

17

£million raised in funding

65

employees at Goodlord

4

years in business

400

letting agency customers

Meet the team

william_reeve2_goodlord-removebg

William Reeve

CEO

William's got the grey hairs. And lots of experience, including board and/or operating roles at Fletcher Research, Graze.com, LOVEFiLM.com, Paddy Power, Secret Escapes and Zoopla.

Linkedin  Twitter

donavan-frew-goodlord-cto-removebg

Donovan Frew

Chief Technology Officer

Donavan brings to Goodlord over 20 years' experience of building software and technology teams and has most recently occupied a similar role for six successful years at Secret Escapes.

tom_mundy_goodlord-removebg

Tom Mundy

Chief Operating Officer

Tom co-founded Goodlord as a renter in 2014 after becoming frustrated with the inefficiencies in the tenancy process and discovering letting agents were fed up with it, too. Now, Goodlord is a leading player in the UK Proptech community.

Linkedin  Twitter

matt-chatters-goodlord-removebg

Matthew Chatters

Head of Finance

Goodlord's resident Kiwi Matt has worked in London since 2013 at a number of exciting start-ups, and he has a particularly keen interest in the subscription-based SaaS business model.

Linkedin  Twitter

Leah_Ellis_-_Goodlord-removebg (1)

Leah Ellis

Head of People

Leah's mission is to transform the common perception of people roles as fluffy to essential. She wants to help create cultures where people work hard, have fun and can truly be themselves. When she's not in the office, Leah can most often be found in the pub, watching sport or exploring new places.

Lucinda_More_-_Goodlord-removebg

Lucinda More

Head Of Support

Lucinda has more than ten years of experience running customer operations teams in media and Fintech and brings her a passion for exemplary service delivery to Goodlord. When she's not helping to ensure everyone who interacts with the Goodlord platform receives amazing support, she's rehearsing and performing with her gospel choir.

Costas_-_Goodlord-removebg

Costas Frangeskou

Director Of Sales

Costas brings more than 14 years experience in the property industry to Goodlord. This includes over a decade with Rightmove, where he held positions including National Sales Director and Commercial Operations Director.

IMG_8687-removebg

Ross Nichols

Head of Enterprise Sales

tom-gross-goodlord-removebg

Tom Gross

Commercial Consultant

sophie_goodlord-removebg (1)

Sophie Thompson

Enterprise Consultant

nikesh_goodlord-removebg

Nikesh Shah

Commercial Development Executive

christa_goodlord-removebg

Christa Bicego

Marketing Manager

tom_mitchell_goodlord-removebg

Tom Mitchell

Digital Marketing Manager

Hollie_Paphitis_-_Goodlord-removebg

Hollie Paphitis

Events and Marketing Executive

Andrea_Warmington_-_Goodlord-removebg

Andrea Warmington

Content Manager

tom_goodman_goodlord-removebg

Tom Goodman

Commercial Customer Success Manager Team Lead

Katie_Finnigan_-_Goorlord-removebg (1)

Katie Finnigan

Implementation Consultant Team Lead

toby_goodlord-removebg

Toby Burgess-Smith

Configuration Team Lead

phil_h_goodlord-removebg

Phil Hart

Customer Success Operations Analyst

Oli_Sherlock_-_Goodlord-removebg (1) (1)

Oli Sherlock

Commercial Insurance Lead

Sophie_Sherlock_-_Goodlord-removebg (1)

Sophie Sherlock

Tenants Insurance Sales Representative

Sofia_Gonzalez-Morales_-_Goodlord-removebg

Sofia Gonzalez-Morales

Enterprise Business Development Executive

Stephen_Wilcox_-_Goodlord-removebg

Stephen Wilcox

Senior Sales Executive

Lauren_Smith_-_Goodlord-removebg

Lauren Smith

Business Development Executive (Emerging Business)

IMG_0275-removebg

Dominic Sheridan

Senior Sales Executive

Ella_-_Goodlord-removebg

Ella-Jane Coxwell

Graduate Customer Success Manager

Elise_Page_-_Goodlord-removebg

Elise Page

Graduate Customer Success Manager

tyron_goodlord-removebg

Tyron Kennington

Configuration Specialist

daniel_r_goodlord-removebg

Daniel Russell

Customer Success Manager

lauren_goodlord-removebg

Lauren Hughes

Customer Success Manager

emily_goodlord-removebg

Emily Popple

Customer Success Manager

frankie_goodlord-removebg

Frankie Malpass

Product Manager

michael_f_goodlord-removebg

Michael Fox

Platform Engineer Team Lead

diego_goodlord-removebg

Diogo Alves

Senior Software Engineer

enric_goodlord-removebg

Enric Sangra

Full Stack Developer

catherine-oddy-removebg

Catherine Oddy

UX Designer

Alexandru_Gidei_-_Goodlord-removebg

Alexandru Gidei

Test Automation Engineer

Aiden_-_Goodlord-removebg (2)

Aiden Scott

Software Engineer

fergus_goodlord-removebg

Fergus Oakley

Insurance Specialist

ali_goodlord-removebg

Ali Venerandi

Operations Product Manager

imrul_goodlord-removebg (1)

Imrul Ahmed

Finance Manager

freddy_goodlord-removebg

Freddy Bruce

Business Analyst

kat_w_goodlord-removebg

Kat Wynne-Ellis

Operations Manager, Referencing

molly_goodlord-removebg

Mollie Yates

Referencing Team Lead, Income

anna_goodlord-removebg

Anna Green

Support Hero

nilaxi_goodlord-removebg

Nilaxi Maken

Support Hero

Imogen_Clark_-_Goodlord-removebg

Imogen Clark

Support Hero

Rob_Cameron_-_Goodlord-removebg

Rob Cameron

Support Hero

Jack_Tomlinson_-_Goodlord-removebg

Jack Tomlinson

Support Hero

Amanda_Agwunobi_-_Goodlord-removebg

Amanda Agwunobi

People and Office Management Executive

Work with us

Goodlord exists to streamline the lettings process for agents, landlords and tenants. Want to join us?

See available jobs

"One of the most unique things about working at Goodlord is that it really pushes its employees to fulfil their potential. The culture is steeped in personal development and the entrepreneurial spirit of the organisation's employees make it such a fun and exciting place to work, with no two days presenting the same problems needing solving."

Ali Venerandi
Operations Project Manager

"The best thing about Goodlord is the people. It's great going into an environment full of intelligent, driven and fun people and is the difference between a good and a great office - each day is different. It's refreshing to feel part of a thought-leading and revolutionising company that genuinely helps people, where you're encouraged to take responsibility and grow personally and professionally."

Rob Cameron
Support Hero